Privacy Policy

Website privacy policy

This website is operated by Inavate Consulting Limited. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

• who we are,

• how and why we collect, store, use and share personal information,

• your rights in relation to your personal information, and

• how to contact us and supervisory authorities in the event that you have a complaint.

Who we are

Inavate Consulting Limited (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

How do we collect your information?

Inavate collects your Personal Information in a number of ways, including when you contact us through this Website, by telephone, post, e-mail or in person,  we may ask you to provide certain personal information including your full name, email address, contact numbers, images, work and education history.

Why do we collect your information? 

Inavate collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to manage the business, operate the website and provide Information security consultancy and associated services

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

What information do we collect and use?

We use information about our users, customers, vendors and partners for marketing, website customisation, account management, sales order processing, and project delivery. 

Cookies 

The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed by us or our remarketing partners on your hard drive by a web 

We may place the following cookies:

·      Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of e-billing services.

·      Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve our Website, for example, by ensuring that users are finding what they are looking for easily.

·      Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

·      Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests and for remarketing as described below.

If you want to check or change what types of cookies you accept, this can usually be done within your browser settings. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

·      For further information on our use of cookies, please see our Website cookie policy.

·      For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

Who your information may be shared with

• when we use vendors, and partners to assist us in meeting business or operating needs, such as hosting our Website, communicating with users, delivering and improving our services, e-mail communication, invoicing and payments, These service providers may only access, process or store Personal Information to perform their duties to us, and in accordance with applicable laws and regulations; or

• when we have your explicit consent to share your Personal Information; 

Marketing 

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, social media or telephone. 

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). 

If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Information from third parties

We collect Personal Information about you from third parties such as social media networks, marketing companies . We use this information to source potential customer leads.

How long your personal information will be kept

Unless a longer retention period is required by law, we will only hold your Personal Information the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted.

We reserve the right to maintain a copy for legal or tax purposes but will do so only as long as necessary to fulfil those purposes. 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. 

Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure. 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. 

If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.

What rights do you have?

Under the General Data Protection Regulation, you have several important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

• claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

If you would like to exercise any of these rights, please:

• email, call or write to us

• let us have enough information to identify you

• let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

• let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. 

If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to the privacy policy

This privacy policy was published on 01/05/2019 and last updated on 01/05/2019.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes via this website

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

 e-mail: privacy@inavate.co.uk

Inavate Consulting Limited
2 Wenlock Road
London 
N1 7GU

Telephone: +44 (0)20 7859 4271 (Calls will be answered Monday to Friday 09:00 to 17:30)

We may record calls for quality and training purposes.