How Inavate Helps Organisations Achieve ISO certification with minimal disruption to operations

Following a company recent merger, Inavate was approached to help the company achieve ISO certification. Inavate had already worked with one of the companies and were therefore already familiar with the business. Here, the Group Information Security Analyst explains how Inavate helped the newly merged company to successfully achieve ISO certification.

Our Requirements

We needed a consultant who could guide us through the entire ISO certification process—helping us understand the requirements, prepare documentation, and implement the necessary systems and processes. More importantly, we needed a firm that could adapt to our existing operations and culture rather than force a “one-size-fits-all” approach.

Stage of Implementation

At the time, we were left with very little handover and were struggling with what needed to be done and the state that all the documents were left in. I had done some research however there was still a lot of uncertainty about how to structure our internal processes and meet the ISO requirements without disrupting daily operations.

How Inavate Helped Us

Miral and Andy at Inavate Consulting were incredibly proactive and hands-on throughout the entire process. From the very beginning, they conducted an in-depth assessment of our business operations to ensure they understood our needs. They broke down the ISO standards into manageable tasks, which made the entire certification journey much less overwhelming.

One of the biggest benefits was the way they helped us document and streamline processes. Inavate didn’t just give us templates and walk away; they took the time to work with our teams, providing training, offering feedback, and ensuring that everyone was on board with the changes. The support was ongoing, and we always felt like we had someone in our corner.

Challenges Overcome

Before working with Inavate, we struggled with integrating some of the ISO requirements into our existing workflow. Certain departments were resistant to change, and there was confusion around how to align certain practices with ISO standards without creating additional red tape. Inavate’s consultants were excellent at overcoming these hurdles—they didn’t just dictate changes; they collaborated with our teams, making the transition smoother and less stressful.

Additionally, Inavate helped us address gaps in our documentation and internal controls that we hadn’t even realized were there. Their expertise in audit preparation and risk management was invaluable, ultimately helping us meet the necessary compliance standards and avoid potential setbacks.

Final Thoughts

Thanks to Inavate, we successfully achieved our ISO certification with minimal disruption to our operations. Their approach was not just about ticking boxes but about improving the overall efficiency and quality of our business. The consultants were knowledgeable, approachable, and always willing to go the extra mile to ensure our success. I cannot speak highly enough of Inavate as a company but also Andy and Miral as individuals too. They have always been there for me during every single stage. 

I hope to work with them again in the future!